Privacy Policy

Last updated: March 31, 2026

1. Introduction

Apples from Turkey ("Company", "we", "us", or "our"), headquartered in Isparta, Turkey, is committed to protecting the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website at applesfromturkish.com and our services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: Full name, company name, email address, and phone number — provided through our contact and quote request forms.
• Business information: Details about your import requirements, order volumes, preferred apple varieties, and delivery schedules as shared in your inquiry messages.
• Technical data: IP address, browser type, operating system, referring URL, pages visited, and timestamps — collected automatically via server logs and analytics tools.
• Cookie data: Information stored through cookies and similar technologies as described in Section 7.

3. How We Use Your Data

We process your personal data for the following purposes:

• Responding to your quote requests and business inquiries within 24 hours.
• Communicating about our apple export products, pricing, and logistics.
• Managing ongoing B2B relationships and fulfilling export orders.
• Improving our website, services, and user experience through analytics.
• Complying with legal obligations, including Turkish export regulations and tax requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under Turkish Law No. 6698 on the Protection of Personal Data (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR):

• Contractual necessity: Processing required to respond to your inquiries and fulfill export agreements.
• Legitimate interest: Improving our services and maintaining business relationships.
• Consent: Where you have explicitly opted in, such as for marketing communications.
• Legal obligation: Compliance with Turkish trade, customs, and tax regulations.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Logistics partners: Shipping and freight companies involved in delivering your orders.
• Service providers: Hosting, email, and analytics providers who process data on our behalf under strict confidentiality agreements.
• Legal authorities: When required by Turkish law, court orders, or regulatory obligations.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are stored for up to 3 years. Business transaction records are retained for 10 years in compliance with Turkish commercial law. You may request earlier deletion at any time.

7. Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our website so we can improve it.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Your Rights

Under KVKK and applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or anonymization of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Request data portability in a structured, common format.
• Lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Board).

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, secure server infrastructure, and access controls limiting data access to authorized personnel only.

10. International Transfers

As an international apple export company, we may transfer your data to business partners and logistics providers in countries outside of Turkey. Such transfers are conducted with appropriate safeguards, including standard contractual clauses and adequacy decisions where available.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: contact@applesfromturkey.com
• Phone: +48 517 740 099
• Address: Isparta, Turkey